Privacy Policy

1st Class Cladding & Building Ltd ("we", "us", "our") is a family-run building contractor based at 57 Malvern Road, Grays, RM17 5TH. We are the data controller responsible for any personal data you share with us.

When you enquire via our contact form, by phone or by email, we collect: your name, phone number, email address, project postcode and any details you give us about the work you want carried out. We do not collect payment card data through this website.

We use your data solely to respond to your enquiry, arrange a free site survey, issue a written quote, and — if you become a client — manage your project and aftercare. We do not sell, rent or share your data with third parties for marketing.

We process your data under "legitimate interests" (responding to enquiries you initiated) and, where you become a client, "performance of a contract".

Enquiry data is retained for up to 24 months from your last contact. Client project records are retained for 7 years to meet HMRC and statutory warranty obligations.

Your data is accessible only to authorised 1st Class Cladding & Building Ltd staff working on your enquiry or project. We use reputable processors for email, accounting and project management, all bound by UK GDPR-compliant data processing terms.

You have the right to access, rectify or request deletion of your personal data, to restrict processing, and to lodge a complaint with the Information Commissioner's Office (ico.org.uk). To exercise any right, email 1stclasscladding@gmail.com.

This website uses only essential cookies required for the site to function and anonymous analytics. We do not use advertising cookies or share device data with ad networks.

We may update this policy. The "Last updated" date above will always show the current version.

Questions about your data: 1stclasscladding@gmail.com or 07802 209143.